FAQ

FREQUENTLY ASKED QUESTIONS

WHAT IS YOUR RETURN POLICY?

We don't have a return policy. You can exchange your purchased item within 14 days of purchasing the item. The item you purchased may be exchanged to a different item of your choice.
CAN I SHIP MY ORDER INTERNATIONALLY?

Sorry for the inconvenient, currently we do not ship internationally. Don’t hesitate to get in touch, if you don’t find the answers you’re looking for here.

Here at Alex Jewelry 1 we do more than just supply quality jewelry collections — we also provide professional design tips and style guidance. We know that buying jewelry can sometimes be overwhelming, so we’ll help simplify. Check out some of our most frequently asked questions below, and contact us if you have any additional inquiries.